Returns & Exchanges
At Goblintechkeys, we want you to be fully satisfied with your custom gear and electronics. If your order isn't quite right, you can initiate a return or exchange within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you would like to return or exchange your item.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all keycaps, cables, and accessories are included to qualify for a full refund.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing